Swanage Railway

We’ve partnered with Viator (a Trip Advisor Company) to guarantee the lowest price on all their experiences. If you find the same product cheaper within three days of booking or while you’re in your destination, they’ll refund the difference.

It’s Easy To Do

• Gather your information

  Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.

• Send it to us

  Email priceguarantee@viator.com with the documents, your name, and your home address.

• We’ll review

  We’ll examine your materials and get in touch as soon as we can.

• Receive your refund

  If everything checks out, we’ll refund you the difference between the two prices.

Free cancellation

You can cancel up to 24 hours in advance of the experience for a full refund.

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.